TERMS OF SERVICE

The following Terms of Service describe the terms and conditions governing your access to and use of NOS ERP Consulting applications, services, and any related software and products (collectively referred to as the “Services”).

These Terms apply to all Services owned and provided by NOS. By using the system and Services provided by Vmax, you agree to be bound by these Terms.

Any new features or tools added to the current Services shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting updates. You are advised to review these Terms regularly for any changes that may affect you.

1. Các định nghĩa 2. Tài khoản sử dụng 3. General Terms 4. Privacy Protection 5. Quyền sở hữu trí tuệ 6. Incident Handling 7. Giới hạn trách nhiệm 8. Đảm bảo cung cấp dịch vụ 9. Tài liệu hướng dẫn sử dụng

1. Definitions

​NOS: An official Odoo Gold Partner in Vietnam.

Odoo: A suite of business applications designed to help companies manage and operate more efficiently. Odoo includes multiple modules to improve operational performance. 

Customer: Any organization or individual using Odoo services provided by NOS.

Customer’s Odoo System (“System”): A system where NOS grants Customers access to Odoo modules. This serves as a working environment for Customers and authorized users.

User Account: A user account within the Customer’s Odoo system. Each authorized email is considered one user account. https://www.nostech.vn/. 

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2. User Accounts

To access the Services, you must log in using your Odoo account credentials, including your email and required information. You agree to maintain accurate and up-to-date account information.​

  • Customers are responsible for maintaining the confidentiality of their accounts and passwords
    Each email corresponds to one user account
  • Customers must notify NOS immediately of any unauthorized use or security breach
    NOS is not liable for any loss resulting from failure to secure account access
  • ​In case of disputes over account ownership, NOS reserves the right to act as the sole arbitrator, and its decision shall be final and binding.

Trong trường hợp có tranh chấp giữa hai hoặc nhiều bên về quyền sở hữu tài khoản, Khách hàng đồng ý rằng NOS sẽ là trọng tài duy nhất của tranh chấp đó và quyết định của NOS(có thể bao gồm việc chấm dứt hoặc đình chỉ tài khoản tranh chấp) là quyết định cuối cùng và ràng buộc tất cả các bên.

3. General Terms

  1. Technical support is available via the NOS support channel https://www.nostech.vn/contactus).
  2. We may update these Terms at any time, effective upon postinghttps://www.nostech.vn/. 
     Continued use of the Services constitutes acceptance of updated Terms
  3. Customers must not use the Services for any illegal or unauthorized purposes
  4. Customers may not reproduce, duplicate, copy, sell, or exploit any part of the Services without written permission

4. Privacy Protection

NOS is committed to protecting all Customer data and content stored on the Odoo platform through administrative, physical, and technical safeguards.

NOS commits to:

  • Not altering Customer data without authorization
  • Not accessing Customer data except for technical support, legal compliance, or upon request
  • Not disclosing Customer data except:
    1. (i) With Customer consent
    2. (ii) As required by law
    3. (iii) As stated in these Terms

NOS may access basic account information (e.g., name, email) for:

  • Product updates and announcements
  • Promotions and service notifications
  • Customer support and communication

NOS reserves the right to use Customer names for marketing and reference purposes.

5. Intellectual Property

The website https://www.nostech.vn/. 
 and its content are owned by NOS Technology JSC.​

You may:

  1. Use content for personal, non-commercial purposes
  2. Not modify content
  3. Properly cite the source

Any other use requires prior written consent from NOS.

6. Incident Handling

Customers must promptly notify NOS of any issues and cooperate in resolving them. 

For third-party-related issues, Customers are responsible for coordinating with relevant parties.

NOS will make best efforts to resolve issues but is not liable for damages caused by delayed or unreported incidents.

7. Limitation of Liability

NOS does not guarantee uninterrupted or error-free operation of the Services but will make reasonable efforts to resolve issues.

NOS shall not be liable for any direct or indirect damages, including:
- Loss of revenue or profit
- Business interruption
- Data loss

Arising from

  1. Use or inability to use the system
  2. System modifications
  3. Unauthorized access
  4. Data loss or corruption
  5. Third-party actions
  6. Any other related issues

8. Service Availability

Services are provided on an “as available” basis.

NOS does not guarantee:

1. Continuous availability
2. Timely delivery
3. Error-free operation

However, NOS commits to making best efforts to maintain service stability.

Internet disruptions, power outages, or external attacks may occur. In such cases, NOS will take reasonable actions to restore services.​

Bạn cần lưu ý rằng Website này và Dịch vụ là dựa trên những dịch vụ đường truyền Internet và có thể bị mất điện hoặc gián đoạn, bị bên ngoài tấn công và xảy ra chậm trễ. Trong những trường hợp như vậy, đối với những điều khoản này, NOS cam kết nỗ lực khắc phục sự gián đoạn và đưa ra sự điều chỉnh, sửa chữa và thay thế trong khả năng có thể để phục hồi hệ thống.

9. User Documentation

Users can access documentation via the online help center.

Printed manuals may not be provided. Documentation is typically delivered via email upon account activation.