PRIVACY POLICY

At NOS ERP CONSULTING, we are committed to securely storing and carefully handling all information shared by our customers and partners. Protecting your personal and business data is our top priority.

We do not disclose customer information without prior written consent. Please review this Privacy Policy to better understand our commitments in protecting your rights and data.

1. Definition of Confidential Information
Confidential Information includes all data and information, including but not limited to:

1. Business operations, plans, and results
2. Financial information
3. Products and trade secrets
4. Technical data and processes
5. Sales, marketing, and contracts
6. Employee, supplier, and customer information

This applies to all forms of communication, whether physical or electronic, accessed during contract execution, system implementation, warranty, or maintenance.

2. Non-Disclosure Commitment
NOS commits not to disclose any confidential information to third parties, except:

- Internal staff, departments, or subcontractors who need access to perform contractual obligations
- Only within the necessary scope and with customer approval

All relevant personnel are bound by confidentiality agreements to ensure full compliance with data protection requirements.

3. Purpose of Information Usage
NOS uses customer information for the following purposes:

- Delivering services to customers
- Providing updates and communications between customers and NOS support teams
- Contacting and resolving issues in special cases
- Complying with legal requirements, including investigations, fraud prevention, or security concerns
- Sharing necessary information with partners only with customer consent

4. Data Retention
Customer personal and business data will be stored until a deletion request is received. In all cases, customer data is securely stored on NOS servers and protected under strict security measures.